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Knowledge base
Account
Access (2)
How do I change my login email?
How do I change my account password?
Personal info (4)
How do I change my name on UXfolio?
How do I change my job title?
How do I upload a profile picture/image?
Where do I find my Account settings?
Closing your account (1)
How can I delete/close my UXfolio account?
Subscription
Plans & Pricing (4)
Can I use UXfolio for free?
What do I get with the Premium Subscription?
What's the difference between the Monthly and Yearly Premium subscriptions?
Can I share a subscription with others?
Payments (3)
How do I subscribe to UXfolio Premium?
How do I switch between the Monthly and Yearly Premium subscriptions?
How do I change my payment details/card data?
Discounts & Trials (2)
I want to try UXfolio Premium. Do you offer a trial?
Do you offer a discount?
Canceling Your Subscription (3)
How do I cancel my Premium Subscription/Plan?
What happens to my portfolios after I cancel my subscription?
What happens to my case studies if I cancel my subscription?
Portfolio Details
Management (7)
How do I create a new portfolio?
Where do I manage my portfolios?
How do I switch between portfolios?
How to change the URL of my portfolio?
How do I set my default portfolio?
How do I duplicate a portfolio?
How do I delete a portfolio?
Appearance (4)
How do I remove the UXfolio branding/logo?
How do I change the favicon of my portfolio?
How do I customize how my portfolio appears when sharing on social media?
What's the difference between a portfolio and a case study?
Search Engines & Analytics (2)
How do I add Google Analytics to my portfolio?
How do I hide my portfolio from search engines such as Google?
Portfolio Passwords (2)
How do I set up password protection for a portfolio?
How do I remove password protection from a portfolio?
Portfolio Customization
Templates & layout (7)
How do I edit and customize a portfolio?
How do I change my portfolio template?
How customizable are the portfolio layouts?
How do I edit the HTML/CSS code of my portfolio?
How do I add custom HTML/CSS to my portfolio?
How do I remove all formatting from my portfolio?
How do I reset my portfolio template?
Design (5)
How do I change the colors in my portfolio?
How do I change the fonts of my portfolio?
How do I remove the profile picture from my portfolio?
How do I change the background color of my portfolio?
How do I edit what appears when I share my portfolio?
Socials (3)
How do I add social media links to my portfolio?
How do I remove social media links from my portfolio?
How do I change the social media icons on my portfolio?
Menu/navigation (5)
How do I rename menu elements on my portfolio?
How do I add custom menu elements to my portfolio?
How do I remove menu elements from my portfolio?
How do I change the button/menu colors on my portfolio?
How do I change the hover color of my buttons/menu?
Home page elements (4)
The name section disappeared. How do I add a name section to my portfolio?
The job section disappeared. How do I add a job section to my portfolio?
My bio/introduction section disappeared. How do I add a bio section to my portfolio?
How do I change the 'My Case Studies' text on my portfolios?
Pages (10)
How do I add an About page to my portfolio?
How do I delete/remove the About page from my portfolio?
How do I add a Contact page to my portfolio?
How do I delete/remove the Contact page from my portfolio?
How do I change the email address on my Contact page?
How do I add a Resumé to my portfolio?
How do I remove the Resumé/CV from my portfolio?
Why can't I upload a 'Resumé' to my portfolio?
How do I customize my About page?
How do I customize my Contact page?
Case study thumbnails (8)
How do I customize the case study thumbnails on my portfolio?
How do I remove the text from my portfolio thumbnails?
How do I rearrange the text on my portfolio thumbnails? (How do I change the alignment of the case study title)
How do I make case study thumbnails visible on hover only?
How do I change where my case study title appears?
How do I change the color of text on my case study thumbnails?
How do I change the size of my case study thumbnails?
What’s the recommended case study thumbnail image size?
Case study management (4)
How do I rearrange the case studies in my portfolio?
Can I copy or move case studies between portfolios?
How do I add case studies to my portfolio?
My case studies don't appear in my portfolio. What do I do now?
Case Study Building
General (8)
How do I edit the HTML/CSS of my case study?
How do I add HTML/CSS to my case study?
Can I export my case study in PDF or other formats?
How do I remove the branding from my case studies?
How do I change my account details in the top-left corner of my case studies?
How do I reset my case study’s design?
How do I customize how my case study appears when sharing on social media?
How do I save my case study?
Managament (6)
How do I add a new case study to my portfolio?
How do I remove a case study from my portfolio?
How do I publish a case study from the case study editor?
How do I unpublish a case study?
How do I set up a password for my case study?
Can I duplicate a case study?
Sections (21)
How do I add a new section to my case study?
How do I rearrange sections in my case study?
Where do I find the text ideas/copywriting help?
How do I use the 'Navigation' section?
How do I add/remove gallery elements?
How can I rotate my mockups?
How do I change the mockup styles in my case study?
What’s the ideal image size for mockups?
How do I upload prototypes to my case study?
How do I embed an Axure prototype?
How do I embed a Figma prototype?
How do I embed a Marvel prototype?
How do I embed an Invision prototype?
How do I embed an Adobe XD prototype?
How do I embed a Sketch prototype?
Can I upload a video to UXfolio?
How do I embed presentations, PDFs or sheets to my case study?
My navigation section is not working, why?
How do I customize the footer of my case study?
I can't upload images to my case study. Why?
How do I recover deleted case study sections?
Design (11)
How do I format my case study text?
How do I change my case study fonts?
How do I customize my case study fonts?
How do I add a foreground image to my hero/cover section?
How do I customize my case study colors?
How do I change the spacing between my case study sections?
How do I set a background for my subheader?
What are the image ratios for the mockups?
How do I change my case study background?
How do I change the color of my info (name and title) in the case study header?
Where do I find recommended image sizes?
Domains
General (2)
Can I move my domain between portfolios?
Can I have more than one domain pointing at one portfolio?
Own domain (external domain) (3)
How do I link my portfolio and a domain that I already own?
My external domain is not working. Why?
How can I point my Squarsapce domain to UXfolio?
Domain Purchase & Billing (7)
How do I purchase a domain for my portfolio?
How much does it cost to purchase a domain for my portfolio?
When do I get billed for the domain I have purchased?
Do I get billed for my domain on the same day as my subscription?
Can I purchase and register domains for each of my portfolios?
Can I cancel a domain after purchasing it?
Can I get a refund for my domain?
About UXfolio Domains (7)
How long can I keep my domain?
Can I buy a new domain for the same portfolio?
Do I own the domain that I have purchased?
Can I get a custom email address with my domain?
What happens to my domain if I delete my UXfolio account or cancel my subscription?
Can I point my domain to a site outside of UXfolio?
What happens to my domain if my UXfolio Premium subscription expires before my domain registration?
Domain Renewal (4)
Do I have to pay to renew my domain?
Will my domain renew automatically after the first year? Will I get charged automatically?
How long does a renewal last?
How do I switch off the auto-renewal for my domain?
Domain Names (2)
I can’t find the domain I want. Is there any way to get it?
I have misspelled my domain. Can you correct it for me?
Reviews
About UXfolio Reviews (3)
How does the review system work?
What is a Community Review?
What is an Expert Review?
Karma Points (2)
What are Karma Points?
How can I get Karma Points?
Asking for Reviews (6)
Can I get reviews on multiple case studies?
How many reviews will I receive?
Can I get reviews on multiple case studies?
How do I give a review?
How do I ask for reviews?
How do I ask for an expert review?
Policies
Refunds (2)
Premium subscription refund policy
Domain refund policy
Data (1)
Your Data
