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Account
Access (5)
How to change my login email?
How to change my account password?
I can't access my account with my login data. What can I do?
How to recover my forgotten password?
I didn't receive the password reset email. What can I do?
Personal info (4)
How to change the name displayed in my portfolio?
How to upload or change my account image?
How to change the job title displayed in my portfolio?
Where to find my Account settings?
Closing your account (1)
How to delete my UXfolio account?
Subscription
Plans & Pricing (4)
Can I use UXfolio for free?
What's the difference between the Premium plans?
What's included in the Premium plan?
Can I share a subscription with others?
Payments (5)
How to subscribe to UXfolio Premium?
How to switch between the Monthly and Yearly billing?
How to change my payment details and card data?
My payment failed. What can I do?
What payment options do you accept?
Discounts & Trials (3)
Do you offer a free trial?
Do you offer a discount or coupon?
How to redeem a promo/coupon code?
Canceling Your Subscription (4)
How to cancel my subscription/plan?
What happens to my portfolios after I cancel my subscription?
What happens to my case studies if I cancel my subscription?
Will I lose my work if I cancel my subscription?
Portfolio management & settings
Management (9)
How to create a new portfolio?
Where can I manage my portfolios?
How to switch between portfolios?
How to change the URL/slug of my portfolio?
How to set a default portfolio?
How to duplicate a portfolio?
How to delete a portfolio?
How to export a portfolio?
How to publish a portfolio?
Search Engines & Analytics (3)
How to connect Google Analytics to my portfolio?
How to hide my portfolio from search engines such as Google?
How to change the title of my portfolio (the title that appears on the browser tab)?
Portfolio Passwords (3)
How to set up password protection for a portfolio?
How to remove password protection from a portfolio?
Password protection is not working for my portfolio. How to fix it?
Appearance (4)
How to remove the UXfolio branding/logo?
How do I change the favicon of my portfolio?
How to customize how my portfolio appears when sharing on social media?
What's the difference between a portfolio and a case study?
Portfolio Customization
Templates & layout (7)
How to edit a portfolio?
How to change my portfolio's template?
How customizable are the portfolio templates?
How to edit the HTML/CSS of my portfolio?
How to add custom HTML/CSS to my portfolio?
How to remove all customization from my template?
How to reset my portfolio template?
Design (10)
How to change the colors in my portfolio?
How to change the fonts of my portfolio?
How to remove the profile picture from my portfolio?
How to change the background color of my portfolio?
How to edit what appears when I share my portfolio (sharing settings)?
How to add buttons to portfolio sections?
How to customize the buttons in my portfolio?
My images are blurry. What can I do?
How to change the hover color of links in my portfolio?
What happens if I reset template style to default?
Socials (3)
How to add social media links to my portfolio?
How to remove social media links from my portfolio?
How to change the social media icons of my portfolio?
Navigation & footer (8)
How to rename navigation elements in a portfolio?
How to add navigation elements to a portfolio?
How to remove navigation elements from a portfolio?
How to change the color of navigation elements?
How to change the hover color of navigation elements?
How to add a footer to my portfolio?
How to remove the footer from my portfolio?
How to edit the footer of my portfolio?
Home page elements (6)
The name section disappeared. How to add a name section to my portfolio?
The job section disappeared. How to add a job section to my portfolio?
My bio/introduction section disappeared. How to add a bio section to my portfolio?
How to change the 'My Case Studies' text on my portfolios?
How to add a profile picture or image to my portfolio's hero section?
How to add a contact form section?
Pages (8)
How to add a new page to my portfolio?
How to delete a page from my portfolio?
How to change the email address of my contact forms?
How to upload a resume to my portfolio?
How to upload a different resume to my portfolio?
How to delete the resume from my portfolio?
How to edit a page in my portfolio?
How to rearrange the sections on my pages?
Case study thumbnail style (5)
How to customize the style of my case study thumbnails?
How to change the font style of my thumbnails?
How to upload a case study thumbnail?
How to change the size of my case study thumbnails?
What’s the recommended case study thumbnail image size?
Case study management (8)
How to add case studies to my portfolio?
How to delete a case study from a portfolio?
How to copy/duplicate a case study?
How to recover a deleted case study?
How to rearrange my case studies?
My case studies are not visible in my portfolio. What can I do?
How to reset or delete the password from a case study?
How to copy or move case studies between portfolios?
Case Study Editing
General (5)
How to remove the branding from my case studies?
How to change my name and title in the top-left corner of my case studies?
How to reset my case study’s design?
How to customize how my case study appears when sharing on social media?
How to save my case study?
Managament (7)
How to publish a case study from the case study editor?
How to unpublish a case study from the case study editor?
How to delete a case study from my portfolio?
How to change the URL of a case study?
How to set a password for my case study?
How to remove password protection from a project/case study?
How to share a case study without publishing?
Sections (29)
How to rearrange the sections in a case study?
How to recover deleted case study sections?
How to add a text idea or prompt to a case study?
How to use the Process section?
The Process section is not sticky, why?
What's the recommended image size for device mockups?
How to upload videos to UXfolio?
How to add a prototype to a case study?
How to embed an Adobe XD prototype?
How to embed an Airtable?
How to embed an Axure prototype?
How to embed a Figma prototype?
How to embed a Framer prototype?
How to embed an InVision prototype?
How to embed a Marvel prototype?
How to embed a Protopie prototype?
How to embed a Miro board?
How to embed a Google Slides presentation?
How to I customize the footer of my case study?
I can't upload images to my case study. Why?
How to add an image to the case study hero section? (foreground image)
How to add buttons to case study sections?
How to add a carousel gallery?
How to add a link?
How to remove the image captions?
How to delete a section?
How to align a paragraph?
How to undo a section deletion?
How to upload a video into a device mockup?
Design (12)
How to change the background of a case study?
How to format the text in case studies?
How to customize the fonts in my case study?
How to change the font styles in my case study?
How to copy font styles between case studies?
How to apply font styles to all case studies?
How to customize my case study colors?
How to change the color of my profile info at the top of my case study?
How to add a foreground image to my hero section?
What are the recommen image sizes for the mockups?
What are the recommended/ideal image sizes?
How to change the spacing between sections?
Other (7)
How to edit the HTML/CSS of my case study?
How to add HTML/CSS to my case study?
Can I export my case study in PDF or other formats?
How to add site navigation menu to my case studies?
How to edit the site navigation menu on my case studies?
How to add a footer to my case studies?
How to show more/related case studies in the footer of a case study?
Domains
General (2)
How to attach my domain to a different portfolios?
How to point more domains to one portfolio?
Own domain (external domain) (5)
How to use a domain that I already own?
The domain I connected to UXfolio is not working
How to point a Squarsapce domain to UXfolio?
How to point a WIX domain to UXfolio?
How to connect a Google domain to my portfolio?
Domain Purchase & Billing (5)
How to buy a domain for my portfolio?
How much do domains cost at UXfolio?
When do I get billed for the domain I have purchased?
Can I get a refund for my domain?
How to cancel a domain subscription?
About UXfolio Domains (8)
How long can I keep my domain?
Can I buy a new domain for the same portfolio?
Do I own the domain that I have purchased?
Can I get a custom email address with my domain?
What happens to my domain if I delete my account or cancel my subscription?
How to point a domain to a site outside UXfolio?
What happens to my active domain when my Premium subscription expires?
My UXfolio domain is not working. What can I do?
Domain Renewal (3)
Do I have to pay to renew my domain?
How long does a domain renewal last?
How to switch off the auto-renewal for my domain?
Domain Names (2)
I can’t find the domain I want. Is there any way to get it?
I have misspelled my domain. Can you correct it for me?
Reviews
About UXfolio Reviews (3)
How does the review system work?
What is a community review?
What is an expert review?
Karma Points (2)
What are Karma points?
How to collect Karma points?
Asking for Reviews (5)
How to ask for reviews?
How to ask for an expert review?
Can I ask reviews for multiple case studies?
How many reviews will I receive?
How to give a review for a Karma point?
Policies
Refunds (3)
Refund policy
Domain refund policy
Domain renewal policy
Data (1)
Your Data
