If your payment failed, you have three options:
- Try again in a few minutes.
- Follow the on-screen instructions, such as "choose a different payment method" or "contact your card issuer for more information." In such cases, the issue is on your bank's end.
- Contact us at email@example.com and include the following details in your email:
- the error message you've received, and
- a screenshot of the error screen.
Please understand that we have limited access to payment details due to strict safety and encryption protocols.