Help Center

Access (5)

• How to change my login email?
• How to change my account password?
• I can't access my account with my login data. What can I do?
• How to recover my forgotten password?
• I didn't receive the password reset email. What can I do?

Personal info (4)

• How to change the name displayed in my portfolio?
• How to upload or change my account image?
• How to change the job title displayed in my portfolio?
• Where to find my Account settings?

Closing your account (1)

• How to delete my UXfolio account?

Plans & Pricing (4)

• Can I use UXfolio for free?
• What's the difference between the Premium plans?
• What's included in the Premium plan?
• Can I share a subscription with others?

Payments (5)

• How to subscribe to UXfolio Premium?
• How to switch between the Monthly and Yearly billing?
• How to change my payment details and card data?
• My payment failed. What can I do?
• What payment options do you accept?

Discounts & Trials (3)

• Do you offer a free trial?
• Do you offer a discount or coupon?
• How to redeem a promo/coupon code?

Canceling Your Subscription (4)

• How to cancel my subscription/plan?
• What happens to my portfolios after I cancel my subscription?
• What happens to my case studies if I cancel my subscription?
• Will I lose my work if I cancel my subscription?

Management (9)

• How to create a new portfolio?
• Where can I manage my portfolios?
• How to switch between portfolios?
• How to change the URL/slug of my portfolio?
• How to set a default portfolio?
• How to duplicate a portfolio?
• How to delete a portfolio?
• How to export a portfolio?
• How to publish a portfolio?

Search Engines & Analytics (3)

• How to connect Google Analytics to my portfolio?
• How to hide my portfolio from search engines such as Google?
• How to change the title of my portfolio (the title that appears on the browser tab)?

Portfolio Passwords (3)

• How to set up password protection for a portfolio?
• How to remove password protection from a portfolio?
• Password protection is not working for my portfolio. How to fix it?

Appearance (4)

• How to remove the UXfolio branding/logo?
• How do I change the favicon of my portfolio?
• How to customize how my portfolio appears when sharing on social media?
• What's the difference between a portfolio and a case study?

Templates & layout (7)

• How to edit a portfolio?
• How to change my portfolio's template?
• How customizable are the portfolio templates?
• How to edit the HTML/CSS of my portfolio?
• How to add custom HTML/CSS to my portfolio?
• How to remove all customization from my template?
• How to reset my portfolio template?

Design (10)

• How to change the colors in my portfolio?
• How to change the fonts of my portfolio?
• How to remove the profile picture from my portfolio?
• How to change the background color of my portfolio?
• How to edit what appears when I share my portfolio (sharing settings)?
• How to add buttons to portfolio sections?
• How to customize the buttons in my portfolio?
• My images are blurry. What can I do?
• How to change the hover color of links in my portfolio?
• What happens if I reset template style to default?

Socials (3)

• How to add social media links to my portfolio?
• How to remove social media links from my portfolio?
• How to change the social media icons of my portfolio?

Navigation & footer (8)

• How to rename navigation elements in a portfolio?
• How to add navigation elements to a portfolio?
• How to remove navigation elements from a portfolio?
• How to change the color of navigation elements?
• How to change the hover color of navigation elements?
• How to add a footer to my portfolio?
• How to remove the footer from my portfolio?
• How to edit the footer of my portfolio?

Home page elements (6)

• The name section disappeared. How to add a name section to my portfolio?
• The job section disappeared. How to add a job section to my portfolio?
• My bio/introduction section disappeared. How to add a bio section to my portfolio?
• How to change the 'My Case Studies' text on my portfolios?
• How to add a profile picture or image to my portfolio's hero section?
• How to add a contact form section?

Pages (8)

• How to add a new page to my portfolio?
• How to delete a page from my portfolio?
• How to change the email address of my contact forms?
• How to upload a resume to my portfolio?
• How to upload a different resume to my portfolio?
• How to delete the resume from my portfolio?
• How to edit a page in my portfolio?
• How to rearrange the sections on my pages?

Case study thumbnail style (5)

• How to customize the layout of my case study thumbnails?
• How to change the font style of my thumbnails?
• How to upload a case study thumbnail?
• How to change the size of my case study thumbnails?
• What’s the recommended case study thumbnail image size?

Case study management (8)

• How to add case studies to my portfolio?
• How to delete a case study from a portfolio?
• How to copy/duplicate a case study?
• How to recover a deleted case study?
• How to rearrange my case studies?
• My case studies are not visible in my portfolio. What can I do?
• How to reset or delete the password from a case study?
• How to copy or move case studies between portfolios?

General (5)

• How to remove the branding from my case studies?
• How to change my name and title in the top-left corner of my case studies?
• How to reset my case study’s design?
• How to customize how my case study appears when sharing on social media?
• How to save my case study?

Managament (7)

• How to publish a case study from the case study editor?
• How to unpublish a case study from the case study editor?
• How to delete a case study from my portfolio?
• How to change the URL of a case study?
• How to set a password for my case study?
• How to remove password protection from a project/case study?
• How to share a case study without publishing?

Sections (29)

• How to rearrange the sections in a case study?
• How to recover deleted case study sections?
• How to add a text idea or prompt to a case study?
• How to use the Process section?
• The Process section is not sticky, why?
• What's the recommended image size for device mockups?
• How to upload videos to UXfolio?
• How to add a prototype to a case study?
• How to embed an Adobe XD prototype?
• How to embed an Airtable?
• How to embed an Axure prototype?
• How to embed a Figma prototype?
• How to embed a Framer prototype?
• How to embed an InVision prototype?
• How to embed a Marvel prototype?
• How to embed a Protopie prototype?
• How to embed a Miro board?
• How to embed a Google Slides presentation?
• How to I customize the footer of my case study?
• I can't upload images to my case study. Why?
• How to add an image to the case study hero section? (foreground image)
• How to add buttons to case study sections?
• How to add a carousel gallery?
• How to add a link?
• How to remove the image captions?
• How to delete a section?
• How to align a paragraph?
• How to undo a section deletion?
• How to upload a video into a device mockup?

Design (10)

• How to change the background of a case study?
• How to format the text in case studies?
• How to customize the fonts in my case study?
• How to change the font styles in my case study?
• How to copy font styles between case studies?
• How to customize my case study colors?
• How to add a foreground image to my hero section?
• What are the recommen image sizes for the mockups?
• What are the recommended/ideal image sizes?
• How to change the spacing between sections?

Other (7)

• How to edit the HTML/CSS of my case study?
• How to add HTML/CSS to my case study?
• Can I export my case study in PDF or other formats?
• How to add site navigation menu to my case studies?
• How to edit the site navigation menu on my case studies?
• How to add a footer to my case studies?
• How to show more/related case studies in the footer of a case study?

General (2)

• How to attach my domain to a different portfolios?
• How to point more domains to one portfolio?

Own domain (external domain) (5)

• How to use a domain that I already own?
• The domain I connected to UXfolio is not working
• How to point a Squarsapce domain to UXfolio?
• How to point a WIX domain to UXfolio?
• How to connect a Google domain to my portfolio?

Domain Purchase & Billing (5)

• How to buy a domain for my portfolio?
• How much do domains cost at UXfolio?
• When do I get billed for the domain I have purchased?
• Can I get a refund for my domain?
• How to cancel a domain subscription?

About UXfolio Domains (8)

• How long can I keep my domain?
• Can I buy a new domain for the same portfolio?
• Do I own the domain that I have purchased?
• Can I get a custom email address with my domain?
• What happens to my domain if I delete my account or cancel my subscription?
• How to point a domain to a site outside UXfolio?
• What happens to my active domain when my Premium subscription expires?
• My UXfolio domain is not working. What can I do?

Domain Renewal (3)

• Do I have to pay to renew my domain?
• How long does a domain renewal last?
• How to switch off the auto-renewal for my domain?

Domain Names (2)

• I can’t find the domain I want. Is there any way to get it?
• I have misspelled my domain. Can you correct it for me?

Refunds (3)

• Refund policy
• Domain refund policy
• Domain renewal policy

Data (1)

• Your Data